Privacy Policy
Privacy Policy
Effective Date: 24/09/2025
1. About This Policy
CAFFEINE Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our platform and services ("Service").
This policy complies with the New Zealand Privacy Act 2020 and applies to all users of our Service.
2. Information We Collect
2.1 Personal Information You Provide
Account Information: Name, email address, password
Profile Information: Job title, employer, location, profile picture, professional background
Communication Data: Messages, posts, comments, and other content you share
Contact Information: Phone number (if provided), business address
Payment Information: Billing details for premium memberships (processed securely by third-party providers)
Event Information: Details when you create or register for events
2.2 Information We Collect Automatically
Usage Data: Pages visited, features used, time spent on platform, interaction patterns
Device Information: Device type, operating system, browser type and version
Technical Data: IP address, cookies, session data, access logs
Location Data: General geographic location (city/region level) from IP address
2.3 Information from Third Parties
Social Media: Profile information from LinkedIn or other platforms when you connect your account
Business Information: Publicly available professional information to enhance profiles
3. How We Use Your Information
3.1 Primary Purposes
Provide and maintain the CAFFEINE platform and its features
Create and manage your user account
Facilitate networking and community connections
Process premium membership subscriptions and payments
Organize and manage community events
Send newsletters, updates, and community communications (with your consent)
3.2 Secondary Purposes
Improve and personalize your experience on our platform
Analyze usage patterns to enhance our services
Conduct research and analytics for business improvement
Provide customer support and respond to inquiries
Prevent fraud, abuse, and ensure platform security
Comply with legal obligations and enforce our terms
3.3 Marketing Communications
We may send you marketing communications about our services, events, and community updates. You can opt out at any time using the unsubscribe link in emails or by contacting us directly.
4. Information Sharing and Disclosure
4.1 Community Features
Public Profiles: Information in your public profile is visible to other community members
Event Listings: Event organizers' contact information may be shared with attendees
Directory: Featured profiles may appear in our community showcase (with your consent)
4.2 Service Providers
We share information with trusted third-party service providers who help us operate our platform:
Cloud hosting and storage providers
Payment processing services (Stripe)
Email communication services
Analytics and monitoring tools
Customer support platforms
4.3 Legal Requirements
We may disclose your information when required by law, including:
Compliance with court orders, subpoenas, or legal processes
Protecting our rights, property, or safety
Investigating potential violations of our terms
Preventing fraud or other illegal activities
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
5. Your Privacy Rights
Under New Zealand privacy law, you have the following rights:
5.1 Access Rights
Request access to personal information we hold about you
Receive a copy of your data in a portable format
5.2 Correction Rights
Request correction of inaccurate or incomplete information
Update your profile information directly through your account
5.3 Deletion Rights
Request deletion of your personal information (subject to legal retention requirements)
Delete your account and associated data
5.4 Objection and Restriction Rights
Object to processing of your information for marketing purposes
Request restriction of processing in certain circumstances
Withdraw consent for data processing (where consent is the legal basis)
5.5 Complaint Rights
Lodge a complaint with the New Zealand Privacy Commissioner if you believe we have breached privacy laws
To exercise these rights, contact us at privacy@caffeine.nz.
6. Data Security and Protection
We implement robust security measures to protect your personal information:
6.1 Technical Safeguards
Encryption of data in transit and at rest
Secure cloud infrastructure with access controls
Regular security assessments and vulnerability testing
Multi-factor authentication for admin access
6.2 Organizational Measures
Staff training on privacy and data protection
Regular review of data handling practices
Incident response procedures
Data minimization and purpose limitation principles
6.3 Breach Notification
In the event of a data breach that poses a risk to your privacy, we will notify you and relevant authorities as required by law.
7. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy:
Active Accounts: Information retained while your account is active
Inactive Accounts: Accounts inactive for 3+ years may be deleted
Legal Requirements: Some information retained longer to comply with legal obligations
Legitimate Interests: Analytics data may be retained in aggregated, anonymized form
You can request deletion of your account and data at any time.
8. Cookies and Tracking Technologies
8.1 Types of Cookies
Essential Cookies: Required for platform functionality
Performance Cookies: Help us understand how you use our Service
Preference Cookies: Remember your settings and preferences
8.2 Cookie Management
You can control cookies through your browser settings. Disabling essential cookies may affect platform functionality.
8.3 Third-Party Analytics
We use Google Analytics and similar services to understand user behavior. These services may use cookies and collect data according to their own privacy policies.
9. International Data Transfers
Your information may be processed and stored outside New Zealand by our service providers. We ensure adequate protection through:
Standard contractual clauses
Adequacy decisions by relevant authorities
Other appropriate safeguards as required by law
10. Children's Privacy
Our Service is not intended for persons under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to delete the information.
11. Third-Party Links and Services
Our platform may contain links to third-party websites or integrate with external services. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes:
We will notify you via email or platform notification
The updated policy will be posted on our website with a new effective date
Continued use of our Service constitutes acceptance of the updated policy
13. Contact Information
For privacy-related inquiries, concerns, or to exercise your rights:
Privacy Officer CAFFEINE Limited Email: hello@caffeinedaily.co Address: 31 Crummer Avenue, Grey Lynn, Auckland 1021, New Zealand
For general complaints about privacy matters, you may also contact: Office of the Privacy Commissioner Website: privacy.org.nz Phone: 0800 803 909
14. Governing Law
This Privacy Policy is governed by New Zealand law and complies with the Privacy Act 2020.
